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Why is cash out not available?

Updated over 2 months ago

πŸ’Έ How to Use Cash Out

The Cash Out feature gives you total control over your wagers, allowing you to settle a bet and take a return before the event has even finished. Whether you want to lock in a profit early or cut your losses on a bet that isn't going your way, Cash Out is your go-to tool.


πŸš€ How It Works

Cash Out is available on selected events and markets for both Pre-Match and Live betting (Singles and Combos).

  1. Navigate to the 'My Bets' section.

  2. Find your active wager. If Cash Out is available, you will see a Cash Out button with a live value attached.

  3. Click the button to settle the bet instantly.

  4. The funds are credited to your account immediately, and the final result of the match will have no impact on your payout.


⚠️ Why is Cash Out unavailable?

You might notice that the Cash Out button disappears or is grayed out at times. This happens for a few common reasons:

  • Market Suspension: If a major event occurs in the game (like a goal, a red card, or a VAR review), the market is temporarily suspended, and Cash Out is disabled until the odds are recalculated.

  • Price Fluctuations: Because there is a small time delay when you hit "Cash Out," the attempt may fail if the odds change or the market closes during those few seconds.

  • Feed Availability: If our data provider is not actively tracking the live feed of a specific match, the Cash Out feature will not be available for that game.


πŸ“ˆ Maximize Your Strategy

Your Cash Out value is dynamic it fluctuates in real-time based on the live action.

  • Secure Profit: If your team is winning but the pressure is mounting, Cash Out to guarantee a win.

  • Minimize Loss: If your selection is struggling, you can Cash Out to save a portion of your stake rather than losing the full amount.

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